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Project and Program specialists

About Project Smart
Certification Courses Short Courses
Project Management Institute PMI - Melbourne Chapter Lotus Project Consulting (Sydney)

Returns Policy

Project Smart Pty Ltd provides quality, proven products. It packs these carefully and ships using reliable and professional services.

If you believe that you should receive either a product replacement, credit or refund please Contact Us quoting your Invoice Number and the problem that you are experiencing. We aim to respond within 48 hours of receipt of any such request and then to resolve the matter within 5 business days.

Project Smart may ask you to return the product or products. In such cases you are responsible for the cost of shipping and the goods must be received in the condition in which they were received by you.

Where a product or products are replaced, Project Smart will organize this at its expense.

Where a credit is due, Project Smart will credit your account with the full purchase amount including shipping and order processing charges.

Where a refund is due, Project Smart will refund you the price of the product but not the shipping cost or any other charges incurred in processing your order (e.g. bank or credit card fees).